Episode 26

Point 1
– What Works: Good Data
– Dewine, “Anytime I made an error, it was because I didn’t have good data. So I made a commitment to have the best data possible in my decisions.”
– What Doesn’t: Assumptions
– Subtext: Humility Works, Arrogance Doesn’t.
– In a crisis, arrogance is death.

Point 2
– What works: Timetables w/ flexibility
– What we saw: 14 Days to stop the spread, 30 days to stop the spread- then we’ll re-evaluate.
– We’re doing this for at least this long; then we’ll do what we need to do.
– What doesn’t work: Lack of Clarity within the uncertainty.
– Example: Taking a walk with my kids; can’t tell them we’re just walking. Have to give a destination.
– Example: Our team, this is what we’re doing for now. 100% in, and it will change.
– Subtext: Clarity & Agility work, frustration doesn’t.

Point 3
– What Works: Clear, Consistent, Calm Communication
– Daily deposits of data & purpose.
– Reminding people of key behaviors & why it matters
– You can declare a state of emergency without a tone of emergency