Episode 20

Criticism sticks the most when it comes when you didn’t expect it. So while most of the discussion around criticism is about responding, we want to talk about preventing.

The easiest way to prevent criticism is to do nothing, but that’s obviously not our strategy.

Be active about seeking out feedback loops in advance.
– People you trust their opinion & their intention (not their loyalty).
– Regularly inviting feedback on specific issues & your blind spots “what do you see from your unique perspective that I might not?”

The #1 job of a leader is to stay encouraged.