Episode 140

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The User Experience

August 17, 2022

140

Leader Notes

“Some people say, ‘Give the customers what they want.’ But that’s not my approach. Our job is to figure out what they’re going to want before they do.” – Steve Jobs

4 Keys
1. When designing a system, ask: Does it make it easier for us, or those we are serving?
2. When utilizing technology, ask: Is it cool, or does it actually aid our vision?
3. When changing an environment, ask: Am I tired of it, or are they tired of it? What have I become blind to?
4. Stay Relationally Connected to those who are disconnected from faith and then don’t do what they said, do what they really need.

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Leading Hope with Kevin Jack
Leading Hope with Kevin Jack

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